• IT Support
• Cybersecurity

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IT SUPPORT SERVICES

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1. IT Consulting & Support

What it is:

Professional IT consulting and support for businesses that need expert guidance and implementation without committing to full managed services. We handle specific technology projects, provide strategic IT planning, and offer responsive support for technical issues as they arise.

What we do:

• Conduct IT infrastructure assessments and provide improvement recommendations
• Plan and execute network upgrades, server migrations, and technology implementations
• Provide on-demand technical support for issues on an hourly basis
• Offer strategic technology consulting for business growth and efficiency
• Assist with vendor selection, procurement guidance, and project management

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2. Email & Communication Systems

What it is:

Setup, security, and configuration of business email and collaboration platforms including Microsoft 365 and Google Workspace. We ensure your communication systems are secure against phishing attacks while providing reliable email delivery and collaboration capabilities.

What we do:

• Set up and migrate email systems with advanced anti-phishing and anti-spam protection
• Implement email encryption, multi-factor authentication, and secure access policies
• Configure collaboration tools including Teams, Slack, or Zoom for effective remote work
• Troubleshoot email delivery issues and implement secure file sharing solutions
• Provide user training on communication platform features and security best practices

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3. Cloud Services & Migration

What it is:

Strategic planning and implementation of cloud platform transitions including Microsoft 365, Google Workspace, Azure, and AWS. We ensure smooth migrations with proper security configuration and help businesses leverage cloud capabilities effectively.

What we do:

• Assess infrastructure and develop cloud migration plans that minimize business disruption
• Execute migrations of email systems, file servers, and applications to cloud platforms
• Configure cloud security settings including multi-factor authentication and conditional access policies
• Implement hybrid solutions that bridge on-premises and cloud systems where needed
• Provide post-migration optimization and security hardening services

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CYBERSECURITY SERVICES

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4. Security Risk Assessment

What it is:

A comprehensive evaluation of your organization’s cybersecurity posture, identifying vulnerabilities, threats, and risks across your technology environment. Our certified security professionals examine your networks, systems, applications, and policies to provide a clear picture of your security health and prioritized recommendations for improvement.

What we do:

• Conduct network vulnerability scanning and configuration reviews
• Assess access controls, authentication methods, and user permissions
• Evaluate backup procedures, disaster recovery plans, and incident response readiness
• Review compliance gaps for HIPAA, PCI-DSS, CMMC, or other regulatory frameworks
• Deliver detailed report with risk ratings and prioritized remediation roadmap

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5. Compliance Support

What it is:

Expert guidance to help your organization meet industry-specific security and privacy compliance requirements. We assist with HIPAA (healthcare), PCI-DSS (payment card), CMMC (defense contractors), and other regulatory frameworks through gap assessments, implementation support, and ongoing compliance maintenance.

What we do:

• Conduct compliance gap analysis against required security controls
• Develop and implement security policies, procedures, and documentation
• Assist with Security Assessment Questionnaires and audit preparation
• Provide ongoing compliance monitoring and annual assessment updates
• Support incident response and breach notification requirements

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6. Security Awareness Training

What it is:

Practical cybersecurity education for your employees, transforming them from your biggest vulnerability into your strongest defense. Training covers real-world threats like phishing, social engineering, and password security through engaging, relevant content tailored to your organization.

What we do:

• Deliver interactive training on phishing identification, password security, and safe browsing
• Conduct simulated phishing campaigns to test and improve awareness
• Provide role-specific training for employees handling sensitive data
• Track training completion, assessment results, and security awareness metrics
• Offer ongoing reinforcement through security tips and awareness updates

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7. Security Policy & Documentation

What it is:

Development of written security policies, procedures, and plans that establish clear security standards for your organization. These documents are essential for compliance requirements, insurance, employee onboarding, and ensuring consistent security practices across your business.

What we do:

• Create customized policies including Information Security, Acceptable Use, Incident Response, and Disaster Recovery
• Develop role-based security procedures and guidelines
• Document data classification and handling requirements
• Establish password policies, remote work security standards, and access control procedures
• Provide annual policy reviews and updates as your business and threats evolve

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HOW WE WORK

Our Approach

1. Initial Consultation We start with a free consultation to understand your technology needs, security concerns, and business objectives.

2. Assessment & Proposal We assess your current environment and provide a clear proposal outlining scope, timeline, and investment.

3. Scheduled Implementation Projects are scheduled around your business operations to minimize disruption. Most implementations occur during evenings or weekends for critical systems.

4. Documentation & Training We provide thorough documentation and training so your team understands new systems and procedures.

5. Ongoing Support We remain available for follow-up questions, adjustments, and future projects as your needs evolve.

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WHAT MAKES US DIFFERENT

• Certified Security Professionals Certified Ethical Hacker (CEH), CompTIA CySA+, CompTIA Security+, eMASS Certified, Master’s in Information Technology

• Local Virginia Team Based in Richmond, Virginia. We can meet in person and understand local business needs.

• Small Business Focused We specialize in bringing enterprise-level security expertise to businesses that can’t afford full-time security teams.

• Responsive & Reliable Fast communication, clear expectations, and dependable follow-through on every project.

• Transparent Pricing Project-based pricing with clear scope. You know exactly what you’re paying before we start.

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GETTING STARTED

Ready to improve your technology security and infrastructure?

Contact us for a free consultation to discuss your specific needs and how we can help.

Call/Text: (513) 377-3113
Email: theteam@techbinova.com

We’ll respond within 24 hours to schedule a convenient time to talk.